---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://play.yango.com/support/ar/subscription-payments/subscribe/cancellation.md
  - https://play.yango.com/support/en/subscription-payments/subscribe/cancellation.md
---
> **Documentation Index:** Fetch the complete configuration index at https://play.yango.com/support/en/llms.txt

# How do I cancel the subscription?

#|
||**Note:**||
|| If you log out of your account, delete it or uninstall the app, your subscription will not be canceled.
||
|#

**To cancel your subscription, please follow the steps below:**
1. Open the Yango Play app and click on **My Yango**.
2. Tap on your name.
3. Select **Subscription**.
4. Scroll down and tap on **Cancel Subscription**.
5. The app will prompt you to either continue your subscription or unsubscribe. Choose **Unsubscribe** to confirm your cancellation, and follow the instructions provided.

If you subscribed through a mobile operator, you may receive an SMS with a confirmation code. 

If you subscribed via the App Store or Google Play, the instructions will direct you to the appropriate pages.

{% list tabs %}

- Google Play

  1. Open the [link](https://play.google.com/store/account/subscriptions?pli=1).
  2. Search for Yango Play subscription.  
  3. Click **Unsubscribe**.
  4. Follow the further instructions.  
  
  If you want to request a refund, drop a message to the [Google support team](https://support.google.com/googleplay/workflow/9813244?sjid=17559315283184777145-EU&visit_id=638479153755611493-1399266107&p=refundAWF&rd=1).


- App Store

  1. Open **Settings**.  
  2. Click **Apple ID, iCloud, iTunes Store and App Store**.  
  3. Choose **Subscriptions**.  
  4. Click **Cancel Subscription**.

  For more details check this [link](https://support.apple.com/ru-ru/118428).

  If you want to request a refund, drop a message to the [Apple support team](https://support.apple.com/ru-ru/118428).

{% endlist %}

If you have difficulties canceling your subscription, please get in touch with us [through the Customer Care Chat](https://play.yango.com/support/en/contact-us/).

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