How do I manage my subscription?

You can manage your subscription following this steps:

  1. Open the Yango Play app and click on My Yango.
  2. Tap on your name.
  3. Select subscription.

On your account page, you can:

  1. Check your subscription status.
  2. Add your loved ones to your subscription.

There, you also can:

  • Change your personal info.
  • Check your Payments info.
  • Check Legal information.
  • Chat with Customer Care if you need any help in English or Arabic.

How can I add my loved ones to the subscription?

Select your country to view all details and steps to share Yango Play subscription with frinds and family!

Check these notes first before we jump into the step-by-step guide!

Notes:

  • If your subscription is via a partner bundle (Vodafone Red, Vodafone Flex, Vodafone DSL, etc…), you cannot add family members.
  • One member can't be added to two or more families simultaneously.
  • If your subscription is a basic plan and not a Premium subscription, adding family members won’t be available.
  • You can only add family members from the same region (Egypt). If a family member is in a different region, the subscription will not work, even if Yango Play is available in their region.
  • Transferring to another family group or returning to the previous one can only be done once in 14 days. This restriction applies to both the subscriber and their family members.

Once you have reviewed the notes, follow the steps below to add a member to your family list:

  1. Open Yango Play App → My Yango → Your Name.
  2. Go to Family → Tap Invite family member.
  3. Click Share link & send it, it will be copied automatically (1 link per person, valid 1 week).
  4. Invitee opens link, enters his phone number, then: Create new account Or use existing account.
  5. Accept invitation → Enjoy Yango Play on up to 5 devices each, 2 concurrent sessions per member.

Check these notes first before we jump into the step-by-step guide!

Notes:

  • One member can't be added to two or more families simultaneously.
  • If your subscription is a basic plan and not a Premium subscription, adding family members won’t be available.
  • You can only add family members from the same region (UAE). If a family member is in a different region, the subscription will not work, even if Yango Play is available in their region.
  • Transferring to another family group or returning to the previous one can only be done once in 14 days. This restriction applies to both the subscriber and their family members.

Once you have reviewed the notes, follow the steps below to add a member to your family list:

  1. Open Yango Play App → My Yango → Your Name.
  2. Go to Family → Tap Invite family member.
  3. Click Share link & send it, it will be copied automatically (1 link per person, valid 1 week).
  4. Invitee opens link, enters his phone number, then: Create new account Or use existing account.
  5. Accept invitation → Enjoy Yango Play on up to 5 devices each, 2 concurrent sessions per member.

Check these notes first before we jump into the step-by-step guide!

Notes:

  • One member can't be added to two or more families simultaneously.
  • You can only add family members from your country. If a family member is in a different country, the subscription will not work, even if Yango Play is available in their region.
  • Transferring to another family group or returning to the previous one can only be done once in 14 days. This restriction applies to both the subscriber and their family members.

Once you have reviewed the notes, follow the steps below to add a member to your family list:

  1. Open Yango Play App → My Yango → Your Name.
  2. Go to Family → Tap Invite family member.
  3. Click Share link & send it, it will be copied automatically (1 link per person, valid 1 week).
  4. Invitee opens link, enters his phone number, then: Create new account Or use existing account.
  5. Accept invitation → Enjoy Yango Play on up to 5 devices each, 2 concurrent sessions per member.